Training Policies     

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Policies...The Facts

ALG Cancellation Policy

 

If you find that you will be unable to attend a regularly scheduled workshop at our location, give us a call and we can reschedule you. Please be aware  that students who fail to notify ALG 24 hours in advance for their scheduled workshop will be charged the full amount of the workshop fee.

 

  

No Shows:  Students who fail to notify ALG in advance of their

absence for a scheduled workshop will be charged the full amount of the workshop fee. 

 

On-site workshops, dedicated classes, technical classes

and room rentals atthe ALG Computer Training Center

are subject to thebelow cancellation policy:

 

 

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 Cancellation notice of more than 30 days entitles you to a full refund.

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 Cancellation notice of 30 days or less will be charged 50% of the invoice amount.

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 Cancellation notice of 14 days or less will be charged 100% of the invoice amount.

 

Other ALG Policies and Procedures

 

Pricing

Go to Workshop Pricing for individual class pricing.

 

Customized Workshops

An ideal way to become quickly productive in the use of a software program is to attend a hands-on workshop that is specifically designed to meet your needs.  We offer you the opportunity to take customized and private workshops.  Call us for information and pricing!

 

Prepayment Policy

All registrations must be paid prior to the workshop date unless you company has a signed client and billing procedure form on file with us.

 

Phone

Call us at 440/349-5555 Monday-Friday, 8:30 am - 5:00 pm.  Visa, MasterCard, and American Express accepted.  After hours, you can leave a recorded message with your name, phone number, workshop and date.  We will contact you the next business day.

 

Fax

You can fax your completed registration form to 440/349-4357 anytime, seven days a week.

 

Mail

Send your completed registration form, along with payment, to ALG, 30640 Bainbridge Road, Solon, OH 44139.

 

Internet

Register on-line.

 

Walk-In

Stop in any weekday from 8:30 am to 5:00 pm and register in person.  Call ahead and we will give you the grand tour.